Illinois American Water    

Turn On Service

Welcome

This application is for turning water/sewer service on to residential premises. If one or more of the following conditions apply to you the online turn-on request is not applicable for your situation. Please call 1-800-422-2782 for assistance with turn-on requests.

  • You are requesting commercial, industrial, or a fire service turn-on.
  • You are a third-party applicant.
  • You are a landlord and wish to turn on service in your tenant's name.
  • You are requesting service turn-on for a rural route address.
  • You are currently being served at one address that you wish to disconnect and you are also moving to a premise that you would like connected.

If you do not match any of the above criteria, please continue. Otherwise contact a customer service associate at 1-800-422-2782.

Advanced notice is required to turn-on service. Please schedule request at least two business days in advance.

 
Contact us at 1-800-422-2782 or email infoil@amwater.com.

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